Day 1 - Monday 1 March 2021

Time Title
2:00 PM - 5:00 PM Registration & Trade Displays
Room: Napier War Memorial & Conference Centre - Gallery
6:00 PM - 10:00 PM Official Opening Dinner - sponsored by Wellington District
Room: Masonic Hotel - Gatsby Function Room

Day 2 - Tuesday 2 March 2021

Time Title
8:00 AM - 8:30 AM Registration Desk Open
Room: Napier War Memorial & Conference Centre - Gallery
8:30 AM - 9:00 AM Welcome, Memorial Service & Industry Reports
Room: Napier War Memorial & Conference Centre - Ballroom
9:00 AM - 10:00 AM Education Session 1: The New Normal of Engaging Client Families
Room: Napier War Memorial & Conference Centre - Ballroom
9:00 AM - 1:30 PM PARTNERS ONLY MORNING - Havelock North Village & Birdwoods Gallery & Sweetshop
Room: Napier War Memorial & Conference Centre - Gallery
10:00 AM - 10:10 AM Key Commercial Partner Update - Lucentt
Room: Napier War Memorial & Conference Centre - Ballroom
10:20 AM - 10:40 AM Morning Tea
Room: Napier War Memorial & Conference Centre - Gallery
10:40 AM - 12:30 PM Education Session 2: The Modern Chapel - Technology to Enhance the Funeral Experience
Room: Napier War Memorial & Conference Centre - Ballroom
12:30 PM - 1:30 PM Lunch
Room: Napier War Memorial & Conference Centre - Ballroom
1:30 PM - 2:30 PM FREE TIME - to freshen up & change for afternoon activities
Room: Napier War Memorial & Conference Centre - Gallery
2:30 PM - 5:45 PM Napier Prison Tour & Escape Room
Room: Napier War Memorial & Conference Centre - Gallery
5:45 PM - 9:30 PM Casual Conference Dinner @ Crab Farm Winery sponsored by Windsor Industries
Room: Napier War Memorial & Conference Centre - Gallery

Day 3 - Wednesday 3 March 2021

Time Title
9:00 AM - 9:10 AM Notices
Room: Napier War Memorial & Conference Centre - Ballroom
9:10 AM - 10:10 AM Education Session 3: Engaging your People (Lean Thinking Workshop)
Room: Napier War Memorial & Conference Centre - Ballroom
10:10 AM - 10:40 AM Morning Tea
Room: Napier War Memorial & Conference Centre - Gallery
10:40 AM - 12:40 PM Education Session 3: Engaging your People (Lean Thinking Workshop) continued......
Room: Napier War Memorial & Conference Centre - Ballroom
12:40 PM - 1:03 PM Lunch
Room: Napier War Memorial & Conference Centre - Ballroom
1:30 PM - 6:00 PM FREE TIME - Option to book yourself or a group onto a tour through Isite or do your own thing
Room: Napier War Memorial & Conference Centre - Gallery
6:00 PM - 6:15 PM Conference Photo
Room: Napier War Memorial & Conference Centre - Ballroom
6:15 PM - 7:00 PM Gala Dinner Pre-Drinks
Room: Napier War Memorial & Conference Centre - Ballroom
7:00 PM - 12:00 AM Gala Dinner & Graduation
Room: Napier War Memorial & Conference Centre - Ballroom